shipping & Returns

Once your order has been processed, please allow 1-5 business days for your order to be completed and shipped, during the holiday/sale season it can take longer. We greatly appreciate your patience.

*Note that items that are made to order can take a bit longer than others.

Roos is currently in Lisbon, and all orders within the EU are shipping using CTT Portugal.

NL & EU standard (CTT Portugal)
Home delivery (5-10 business days) - €8.00

RCL is not responsible for any additional taxes, fees or duties. Please make sure you are aware of your local rules and regulations before completing your order.

Feel free to email rooscreativelab@hotmail.com with any additional shipping questions. 

Shipping

returns

If you would like to return an order, please send an e-mail to rooscreativelab@hotmail.com.